Fox Airsoft

[Sordfish13]

www.foxairsoft.com/

I have only dealed with them very recently and haven't even gotten my order yet but what I can say so far is that their customer service is quite friendly and helpful but they have just changed to a new site design and are still working out some kinks, such as out-of-stock updates and automatic e-mails if the item you ordered becomes out of stock. So far their customer service has tried to make everything right and has done a good job. One more note, some items they don't carry on hand and have to order from the manufacturers and, I'm not sure if it is their fault or the manufacturers, this can take some time.

[Flopper (Ozone)]

Awful company if you ask me. I ordered a simple one 1 item order and it went to hell. I ordered a Polar Star Concave Hop-Up Spacer, and it was fairly decent price-wise a little over a week later I received a small envelope in the mail. I opened it up and there was nothing inside the envelope except a small plastic bag with nothing in it (I'm assuming that was the bag the spacer SHOULD have been in). I ended up calling the company about it, I agree they do have a friendly customer service, but they aren't very intelligent. I told them about my situation, and they said "Yeah we'll send you a new one when we get our shipment in", I said "Ok thanks" and about a month later I called them back and asked them where my spacer was and they never shipped me a new one. The guy said he'd send me a new one right away and told me he had one in his hand while we were on the phone and he put it in an envelope as we were speaking and he'd mail it out the next day. That was about 2 weeks ago, and to this day I still don't have my item I ordered, so in my opinion, this website is not that trustworthy to order from, probably won't order from them again.

[glassarchitect]

Sordfish, you're going to want to change your avatar. If you still want to use the same image, please re-size the actual file down to the 100 pixel limit we have on avatars.
When people link to larger images for something like their avatar, it just adds to the bandwidth required. Some pages already have a lot of photos on them, and some members are still using slower-speed internet.