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Post by kdogg on Mar 10, 2007 17:48:01 GMT -5
We are going to try something diffrent for our local retail customers.
Business for our online store has been great and it's expanded greatly over the last year and looks to be only growing. We try to keep our pricing online competitive with other airsoft shops threw out the USA and so far, it's been going good.
Empire and Young's has always been handled as two separate stores with separate in-store and online pricing structures. Being a local walk in customer can have draw backs due to the varying pricing between our online and retail store.
What we are going to offer for our retail customers is the ability to place an order with our online store and then come into the store to pick it up.
This will allow local customers to get the same online savings while allowing for same day pick up and also eliminate the wait for us to process, ship and to have your order delivered. This will also eliminate shipping charges.
Also our customers will have the ability to pay both online or in the store at the time the order is picked up.
It is important to note that your order MUST! be placed threw the webpage. This will speed up the order filling process for us and we won't have to look up prices etc.
It's going to take a couple days for the new system to go into effect but I will let everyone know when it's up and running at 100%.
Thank you.
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Post by bigc on Mar 10, 2007 18:15:56 GMT -5
sounds great, I am glad to see you guys trying some of the things that the large companies are doing to improve your business, I know I will use this new feature, it will let us night people shop at your store 24/7 and pick it up at our convenience.
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Post by kdogg on Mar 14, 2007 2:58:17 GMT -5
Well, it's up and running guys. It's at 99.9%. It works, I've just got some tweaks to do later.
For you guys who want to get our online pricing in our retail shop, simply place your order online and when you check out please choose "Customer Pickup (Our Address)" then when you get to the payment screen, you can either pay via Paypal, credit/debt card OR choose to pay in the store. Either way works.
Please note if you pay online, the actually purchaser must be the one to pick up the items and must have a valid id with them to pick up there items in the store. So for you younger kids who might use mom or dads paypal or credit card, they will have to be with you in order to pick up items paid for online. If they can't come with you, you need to pay in person at the time of pick up. Please also remember you MUST be 18 years of age to buy airsoft guns. We check ID's.
I hope this helps you some of our local customers have a more pleasant buying experiance at Empire Airsoft.
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