While they are probably pretty reliable if you are just buying something, I would say don't do it. I sent in a gun for repair and nonstop called them trying to get it fixed. They just kept giving me excuses and saying it would be fixed soon. This was probably about 9 months ago, and I haven't even been able to contact them for months now. Losing my gun has been a huge setback, one that still may kill my participation in airsoft. Please don't support a terrible business like Black Mesa Airsoft, or Black Mesa Hobbies as I think they are now called.