Post by Squirrel on Aug 7, 2014 10:31:30 GMT -5
This review is for Xtreme Airsoft (Not Airsoft Extreme based out of California)
Xtreme Airsoft is a smaller company with great customer service based out of Houston, Texas.
I have not even received my order yet, but I am already more than pleased with their customer service. After getting somewhat screwed over by AirSplat, I contacted Xtreme Airsoft by email to see if they had an item in stock. The responded to me within 45 minutes to tell me they did in fact have the item I was looking for. I placed my order with them, and within a period of an hour I had 4 status update emails from them listing Order Received / Processing, Packing, In Transit to Post Office, and Shipped. I had a live tracking number from UPS shortly after.
I was so shocked with the turn around speed that I felt it was necessary to send them a thank you email for such great service. They replied quickly to thank me for my order, and invited me to join their facebook group and forum if I ever had any technical questions or needed support.
You really can't ask for more from a company, and I would much rather give my money to a smaller business with dedicated employees than to the big companies that get around to helping you a week later.
So if you are in need of anything from Lonex, SHS, XWarrior, Gate Mosfets, or Madbull, check them out. I'm going to be ordering from them in the future for sure.
I'll update this with packaging info when I receive my product.
Xtreme Airsoft is a smaller company with great customer service based out of Houston, Texas.
I have not even received my order yet, but I am already more than pleased with their customer service. After getting somewhat screwed over by AirSplat, I contacted Xtreme Airsoft by email to see if they had an item in stock. The responded to me within 45 minutes to tell me they did in fact have the item I was looking for. I placed my order with them, and within a period of an hour I had 4 status update emails from them listing Order Received / Processing, Packing, In Transit to Post Office, and Shipped. I had a live tracking number from UPS shortly after.
I was so shocked with the turn around speed that I felt it was necessary to send them a thank you email for such great service. They replied quickly to thank me for my order, and invited me to join their facebook group and forum if I ever had any technical questions or needed support.
You really can't ask for more from a company, and I would much rather give my money to a smaller business with dedicated employees than to the big companies that get around to helping you a week later.
So if you are in need of anything from Lonex, SHS, XWarrior, Gate Mosfets, or Madbull, check them out. I'm going to be ordering from them in the future for sure.
I'll update this with packaging info when I receive my product.
