Last week, I bought 2 replicas at Youngs in Kzoo. Both work great and I am very happy to have been able to purchase them without having to wait for shipping. I noticed the selection has gotten much better there recently as well. They carry TM, CA, and other high end brands. Most every replica I wanted to look at was there and available to hold in my hand. Plus, Yong is a good source for information. He knows what replicas that come back broken a lot and is not afraid to tell you if you ask. He even remembered that I only use .25's and gave me a big free bag with purchase...Bonus!
I would have appreciated 2 things being changed about my experience there. 1) My M4 did not come with a magazine. When I asked about it, I was told that it did have one. But it didn't. Not a huge deal but would have been nice to get everything that came with the replica. 2) The box for the second replica I purchased was obviously the wrong box and had no manual in it. I would have liked to have the original packaging with this purchase. Again not a huge problem but would have been nice.
I have seen other reviews on here disparaging this place. I am very happy that we have a local store for airsoft. Most items are $20-$40 cheaper online, but you have to pay a little for convenience, In my opinion.
You bought an M4 and it didn't COME with a magazine? Like it was missing from the box?
What gun? PM me and let me know so I can try to get you squared up on that. My guess is you must have bought one of the guns that sits on the floor down in front of the cabinets right? I've been telling Yong for MONTHS we either need to tape those damn boxes shut or move them behind the counter because this isn't the first time things have been just "missing" from the damn boxes.
Some of your local Airsoft players feel the need to keep stealing stuff from the boxes. I've found chargers missing, batteries missing, magazines etc.
I'll have to make Yong a check list tomorrow of what things to check for when he sells guns when I'm not there.
Also, if you got the wrong box, come back in and I'll get you the right one. Yong doesn't really know one box from another. He tries but frankly, he doesn't know all the guns that well, that's really my department. He does it best when I'm not there but well, yeah!
Anyhoo as far as your two concerns, those can be fixed easy!