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Post by Sigman on Nov 21, 2009 14:09:26 GMT -5
I've known Steve for a while now he got me into airsoft actually. I decided to maybe pick up a new airsoft gun just because I miss playing around with them. I stopped in and talk to Steve about getting a new SCAR-L or maybe a small M4. Originally I had gone in a couple weeks ago, looked around while I was waiting to get paid. I was in there about an hour or so, left without buying anything.
I went back a couple days ago to pick something up and I asked if they could maybe give me a little break if I bought everything at once, CASH in my pocket. I understand if they can't but Young went OFF on me. He was rude as hell, a real dick. Threw me out of the store and told me not to come back told me I had no money to spend etc. I had over $600 dollars CASH in my pocket but I guess he didn't want any of it.
I hear this is happening more and more lately to customers. If the man doesn't want customers shopping in his store, maybe he should close it down?
It's kinda bullshit when you think about it. I've spent HUNDREDS if not well into the low thousands on Airsoft stuff, BDU's, tactical gear, knives and other stuff over the years. So has my brother and my father and this is how I get treated? As long as I spend spend spend, he is polite. If I come in without spending he treats me like crap? Actually I fully planned to walk out the door with that SCAR-L the day I was in there but he never gave me a chance to buy it.
Wow, simply wow... I'm amazed that man it still in business, I'm sorry Steve but someone really needs to teach that jerk to have manners.
I'm going to make sure to tell everyone about my experience too!
If you guys want to buy airsoft stuff, buy it from TJ or go get it from Airsoft GI, AEX, anywhere but Youngs in Kalamazoo.
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Post by cqbr on Nov 21, 2009 15:00:17 GMT -5
You and everybody else that walks in that store my friend. Steve is usually very helpful whenever I call to order but you are definitely right about Yong, total douche. The first (and now last) time I was in there after a game I was planning on buying a set of the pesky PTW crane stock caps that I had lost and Steve had pulled a set of them from under the counter that hadn't been labeled for sale yet. So, doing the logical thing, he looked them up online at a HK retailer and said they'd be that price plus 20% or something like that.I think the final price was going to be $10 with tax and everything. Then, he went to go check on it with Yong, and after Yong's little secretive discussion, the price magically went up to $35 when I went to go get ringed up at the cash register....ROFLMAO. Needless to say, he definitely doesn't understand what it means to be sane, or keep his customers happy. If it wasn't for their PTW racket, Yong would have been gone a long time ago, IMO. Just go to AirsoftGI in the future. I've spent thousands of dollars with them and not once have I had an issue. I've even ordered the wrong size/color/model of item and they send me the new ones free of charge.
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Post by Sigman on Nov 21, 2009 15:18:37 GMT -5
You and everybody else that walks in that store my friend. Steve is usually very helpful whenever I call to order but you are definitely right about Yong, total douche. The first (and now last) time I was in there after a game I was planning on buying a set of the pesky PTW crane stock caps that I had lost and Steve had pulled a set of them from under the counter that hadn't been labeled for sale yet. So, doing the logical thing, he looked them up online at a HK retailer and said they'd be that price plus 20% or something like that.I think the final price was going to be $10 with tax and everything. Then, he went to go check on it with Yong, and after Yong's little secretive discussion, the price magically went up to $35 when I went to go get ringed up at the cash register....ROFLMAO. Needless to say, he definitely doesn't understand what it means to be sane, or keep his customers happy. If it wasn't for their PTW racket, Yong would have been gone a long time ago, IMO. Just go to AirsoftGI in the future. I've spent thousands of dollars with them and not once have I had an issue. I've even ordered the wrong size/color/model of item and they send me the new ones free of charge. Yeah that's a poor way to do business. I understand some stores charge more locally then online but to do a bait and switch on the prices because he KNOWS you need it? Bad business for sure. I've heard the man say countless times if a customer needs it they will pay, they have no choice. What he doesn't understand is THEY DO have another choice. The internet is a wonderful tool for ordering parts. I don't think the man grasps how easy it is to just go to another dealer. Maybe 20~30 years ago it would have been a pain butt not in today's cyber-world. I feel sorry for Steve, he gets stuck in the middle of all that BS I'm sure. I don't get why he doesn't quit and start his own airsoft thing. Even if its just repairs on the weekends. That's money in his pocket. He is well known enough for it on his own for sure. Hell, I don't think Young even knows anything about airsoft anyway. Maybe I'll just go see TJ up in Grand Rapids. He is always been polite and helpful too. I won't have to worry about him throwing me out of his store and yelling at me or treating me like I'm too "poor" to buy anything.
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Post by Sigman on Nov 21, 2009 15:33:34 GMT -5
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Post by Melson on Nov 21, 2009 21:15:37 GMT -5
What a poor and unprofessional way to do business.
My opinion is don't buy from either stores if he acts like that, after all he owns both correct? So therefore you would still be helping the man out if you bought anything from the other store?
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Post by BoredKender on Nov 21, 2009 21:21:49 GMT -5
No he does not own the Grand Rapids one in any way, shape, or form.
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Post by kdogg on Nov 21, 2009 23:22:40 GMT -5
BoredKender is correct, Young's in Kalamazoo has NOTHING to do with Young's in Grand Rapids as a business goes. One of the other mods with more power should really change the feedback section so that there is one for Young's of Grand Rapids and one for Young's of Kalamazoo / Empire Airsoft. *Sigh* I really don't know what to say other then I'm sorry for your experiences with Yong. I'm somewhat powerless to personally help here.
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Post by Gestapo on Nov 23, 2009 18:55:55 GMT -5
I got a good laugh when he grabbed my ass....
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Post by sunshine on Nov 23, 2009 19:35:23 GMT -5
I got a good laugh when he grabbed my ass.... I get a laugh at school when my friend Ben comes to school the next day and complains that Yong was rubbing his belly like Buddah and saying he's needs bigger size BDUs than he does.
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Post by Gestapo on Nov 23, 2009 20:58:35 GMT -5
Hahaha!
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Post by Chaos on Nov 23, 2009 21:01:57 GMT -5
Yong loves me. With a passion.
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Post by kdogg on Dec 12, 2009 13:48:09 GMT -5
I got a good laugh when he grabbed my ass.... I get a laugh at school when my friend Ben comes to school the next day and complains that Yong was rubbing his belly like Buddah and saying he's needs bigger size BDUs than he does. Oh come on, how can that make someone mad? Thats funny as hell! Next time I see him doing that to one of the MIA guys, I'm so going to grab my cell and Youtube it.
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