Post by MayhemXXXFrosty (AndrewMp5k) on Jun 12, 2008 14:18:57 GMT -5
I placed an order on Wednesday 04 June, 2008. I wanted some parts in time for the game that was this past weekend (Saturday 07 June). My order hit above $100, so I figured I may as well op for the Free-Shipping Coupon for all orders over $100. Usually, the free-ship, and the whatever percent off coupon usually hit the same price, just the free-shipping usually takes longer (5-7 days). Where as the 5% I believe off, you can get 3-Day UPS Shipping and it amounts to the same price (so, for light packages I should probably op for the 5% off instead). Anyhow, even though I probably should have went for that, I simply love free shipping, so I went with that instead.
Anyhow, my parts came a couple days ago (June 11), but I received an email the day that they shipped my package out, that one of my items was out of stock.
Usually when things go out of stock at Evike (and some other Retailers, though I will keep them nameless for now), I usually don't find out until much later (usually after I receive the package). So this is a good thing on their part I feel.
The only thing that sucks is that the PDI 260% Spring was mostly the whole reason I placed ordered, and it happened to be out of stock. In any case I got all my parts and everything was fine, just waiting on the spring to get back into my AUG gearbox.
Some people refuse to order from them, but to this day *knock on wood* I haven't had, but one mix up with Evike. Maybe at most two, out of about 15-20 transactions. They even called my house when they didn't have my battery in stock and upgraded me to an Intellect for free!
Anyhow, my parts came a couple days ago (June 11), but I received an email the day that they shipped my package out, that one of my items was out of stock.
Evike.com Inc.
------------------------------------------------------
Order Number: 101207
Detailed Invoice: airsoftpost.com/account_history_info.php?order_id=101207
Date Ordered: Wednesday 04 June, 2008
The comments for your order are
Dear Customer,
Thank you for your business. We have partial shipped your order. We are sorry to inform you that one or more of your item(s) on the order is on back order .
Please rest assure that our team is working hard to complete your order in the next few business days.
The item(s) back ordered on your order is:
1)PDI 260% AEG Upgrade Spring. ( 260 %: ~500 F.P.S.)
The reason we partial shipped your order is to prevent delay on the entire order from getting to you.
This is no cost to you as we will be responsible for all extra shipping fee that might occur from shipping in multiple packages.
Here are a few reasons for back orders situations to occur:
Delay occured from transferring inventory back to the main warehouse for order processing from one of our remote locations.
The last piece of the item in inventory was found defective or not eligible for shipping.
The item was over sold within 24 hours, due to our multiple store locations the update failed to complete before your order was placed.
Due to the nature of Airsoft product, the U.S. custom often need to inspect our shipment and this normally takes 7~14 days.
We want your shopping experience with Evike.com to be superb and we sincerely apologize for any inconvenience.
Feel free to contact us with any concerns, due to our large selection of products, let us know if there are other items you might like instead.
Sincerely,
Order Processing Manager
Evike.com
Your Ultimate Shop
Your order has been updated to the following status.
New status: (C)Partial Shipped (by UPS)
Please reply to this email if you have any questions.
------------------------------------------------------
Order Number: 101207
Detailed Invoice: airsoftpost.com/account_history_info.php?order_id=101207
Date Ordered: Wednesday 04 June, 2008
The comments for your order are
Dear Customer,
Thank you for your business. We have partial shipped your order. We are sorry to inform you that one or more of your item(s) on the order is on back order .
Please rest assure that our team is working hard to complete your order in the next few business days.
The item(s) back ordered on your order is:
1)PDI 260% AEG Upgrade Spring. ( 260 %: ~500 F.P.S.)
The reason we partial shipped your order is to prevent delay on the entire order from getting to you.
This is no cost to you as we will be responsible for all extra shipping fee that might occur from shipping in multiple packages.
Here are a few reasons for back orders situations to occur:
Delay occured from transferring inventory back to the main warehouse for order processing from one of our remote locations.
The last piece of the item in inventory was found defective or not eligible for shipping.
The item was over sold within 24 hours, due to our multiple store locations the update failed to complete before your order was placed.
Due to the nature of Airsoft product, the U.S. custom often need to inspect our shipment and this normally takes 7~14 days.
We want your shopping experience with Evike.com to be superb and we sincerely apologize for any inconvenience.
Feel free to contact us with any concerns, due to our large selection of products, let us know if there are other items you might like instead.
Sincerely,
Order Processing Manager
Evike.com
Your Ultimate Shop
Your order has been updated to the following status.
New status: (C)Partial Shipped (by UPS)
Please reply to this email if you have any questions.
Usually when things go out of stock at Evike (and some other Retailers, though I will keep them nameless for now), I usually don't find out until much later (usually after I receive the package). So this is a good thing on their part I feel.
The only thing that sucks is that the PDI 260% Spring was mostly the whole reason I placed ordered, and it happened to be out of stock. In any case I got all my parts and everything was fine, just waiting on the spring to get back into my AUG gearbox.
Some people refuse to order from them, but to this day *knock on wood* I haven't had, but one mix up with Evike. Maybe at most two, out of about 15-20 transactions. They even called my house when they didn't have my battery in stock and upgraded me to an Intellect for free!