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Post by operatordoc01 on Nov 2, 2006 23:39:10 GMT -5
okay here this very big problem
I go in there on monday and buy over 3600.00 in airsoft stuff. Guns and extra mags and so on. I get home and I am looking over everything, and i notice that there is about 30bb's left in the mag of my Brand New CA M15A4 SPC. so to me this means that some one else has fired this AEG before I even bought it. Why was this not mentioned or the price reduced on this item. Which means it is no longer a NEW gun. This AEG has been used, I dont know how many rounds have been put through it or what weight of bb was used or brand. I will tell you this is not the only time this has happend to me. The ICS MP5 that I bought that day also had some bb's left in the mag.
This is not good business practice. This means that a customer like my self who has bought well over 5,000 dollars in items form empire airsoft, i would expect better, a lot better. I also makes you think, how many more AEG's are like that there at empire airsoft??
If you are going to let people test fire a pistol or a AEG, you only need one of each and thats it.
This is a trust issue with this store and their customers. IF we are spending the money for a brand new gun, that is what we want, a brand new gun, not something that was test fired by some one who had no intent to buy the item.
Op-Doc
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Post by kdogg on Nov 4, 2006 12:49:14 GMT -5
Please tell me this is a joke right.
First off, I'm kinda sort of offended you would post this shit without talking to me first. Obviously, you have no clue whats going on in the world of Airsoft or at least don't pay attention.
So here we have you bitching that a gun was test fired and not new correct? Guess what happens when we DON'T test fire a gun and someone takes it home and it breaks after 50 shots? They come back in or call bitching about how they drove here all the way from Ann Arbor, Bay City, Flint, Detroit etc, bought a gun they thought was good quality only to get it home and have it break after about 50 or so shots and that we should have tested it before selling it.
Then they expect me to pay the shipping to get it back to our shop, and ship a new one and a discount, refund of part of the cash, free bb's or something to compensate them. Also, I hate to tell you but its common place for shops to allow customers to test fire guns. We have long allowed our customers to test fire guns before buying them to decide if its something they like.
WMI Airsoft does the same thing, shit they have an indoor firing range, I'm guessing Reddawn does the same thing too.
On top of that, Classic Army and ICS have BOTH!!!! themselves asked that we test fire ALL the guns before selling them because of production issues.
I'm sure you noticed the thread on here about the kid that bought the CA M15 Rifle that lasted 50 rounds? He brought it back, I gave him a new one, that one lasted about 300 rounds. I've had 4 other CA guns do that too within a week or so. Wildcard up at WMI Airsoft had 5 out of 10 CA guns strip gears.
The makers have asked that the first thing we do whenever we get ANY guns in-stock is to test fire a couple hundred rounds threw them to make sure they work.
Now, let me ask you. What would you rather buy? A test fired gun that we know works good or something thats NEVER been test fired and might break after 50 rounds?
As long as they keep having issues and the makers/wholesalers request me to test fire the guns, I'll keep test firing the guns. As long as my customers want to test fire the guns, I'll gladly let them test fire them.
I'm sorry but I get more sales by letting my customers test fire my guns then I loose by ones who bitch they got a gun that was test fired. I always get guns out of the storage room until I run out, when I run out, I snag the one out of the cabinet or off the wall. Almost ALL of them are test fired.
You my friend are the FIRST person to ever say a word and everyone is well aware of the fact we test fire them and allow test firing.
Almost all the new guns coming in will be test fired for quality control before we put them into the storage room. This is due to the recent issues with CA and ICS guns. Oh, on a side note I've gotten guns FROM the wholesalers before with BB's in them. It's not a common practice for them to test fire there guns due to the quantity's they deal with but SOMETIMES it does happen wholesaler or factory side. Normally they ask the dealers, retailers to do it on there end before selling them.
Like I said, I'm highly offended by the way you made this post. As to insinuate something like I'm over here selling highly used junk or something.
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schism
New Member
metalhead
Posts: 134
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Post by schism on Nov 4, 2006 13:00:40 GMT -5
doc, i would be glad if the retailer tests the guns before they sell them. would you rather have a gun with like 10 rounds through it or a dud gun? its just a stupid thing to complain about....
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Post by Sigman on Nov 4, 2006 13:12:48 GMT -5
Yeah thats a stupid reason to complain. It's not like they take them out into the field and play airsoft for the day to test them.
Frankly, I'm glad they test them to make sure they work and I'm glad they allow prospective buyers to test out guns before buying them. I bought my WE High Cappa from them and what sold me was being able to test fire it.
Because of this, I'll return to Young's/Empire when and if I ever have time to play airsoft again to buy more stuff.
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Post by kdogg on Nov 4, 2006 13:22:11 GMT -5
What the hell... I just noticed the date of the post.
You made this post on November 2nd and then came back into my store on the 3rd, bought MORE guns and didnt say a word?
If this was such an issue why didn't you say anything yesterday when you bought the MP7 etc? Btw that was test fired too. Works great.
Wow many, I don't know what to think here.
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Post by jediandrew16 on Nov 4, 2006 13:30:07 GMT -5
Ya that was not cool man, It is like a new car you never get one with 0 miles on it the always have some miles on them before you get them to make sure they work. I also would expect for a person to test them out before you get them like kdogg said to make sure they work!!
jediandrew16
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Post by Advocate of Doom on Nov 4, 2006 13:31:49 GMT -5
doc, I would rather have a retailer testfire a gun than get a dud, a couple hundred rounds is not going to cause any significant wear on an airsoft gun, and in my opinion, its best to make sure a gun works before its sold. just my thoughts
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Post by kdogg on Nov 4, 2006 13:48:43 GMT -5
I wonder if I could get a car dealer to knock off 25~50% off a new 2007~08 car because it was test drove 100 miles or something. I'll have to try that. I want a Mitsubishi EVO 8 or 9 turbo to go with my Eclipse turbo. If anything it could make for a fun time to go harass them about it I have nothing else to say Btw I'm sorry for my long thread above. I kinda went off on a little rant there
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Post by SWAT A4 on Nov 4, 2006 14:07:47 GMT -5
Doc, first of all, I know you spent a bit of money, but that really is not all that much money, it doesnt make you a VIP in my book.
Seconldy, that's shady as hell to post it on a public board before contacting them about the matter.
Thirdly, I think all guns should be tested, and the are not trying to keep it secret, they left bb's in there, that means they are open about it, and they should be. Who wants a gun to be given to them broken. a lot of guns are broken before they arrive to the customers hand, why not skip one step and have a working gun?
You're over reacting.
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Post by kdogg on Nov 4, 2006 14:49:17 GMT -5
Maybe I over reacted a bit but damn, I think you did too Doc. Next time, come to me first before trashing us publicly please.
You never did voice any concern or ask for replacement guns directly. As I told you, you are a good customer and I like you but come on bro, this wasn't needed.
*kdogg* hugs Doc in a totally non-homosexual way.
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Post by Яoman on Nov 4, 2006 16:24:20 GMT -5
Looks like your going to have to make a sign Kdogg "!!NOTICE!!" "All Guns Are Tested Before Sold" "50 Round Fired" "!!NOTICE!!"
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Post by kdogg on Nov 4, 2006 17:04:56 GMT -5
Actually, I normally put a few hundred rounds threw them.
Most of the defective CA guns are breaking between 50 and 300 or so rounds. The 2 I tested the day before yesterday, I put 1,000 rounds threw both of them before giving them to customers. Figure if they can manage to hold up for 1,000 rounds of semi auto, burst shooting, and sustained full auto, they are most likely not defective.
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schism
New Member
metalhead
Posts: 134
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Post by schism on Nov 4, 2006 20:47:27 GMT -5
i am actually going to feel safer buying a gun thats been test fired before i buy it alter this year, kdogg, why dont ya test a CA36 just for me
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Post by BoredKender on Nov 4, 2006 23:35:25 GMT -5
We at Red Dawn practice the same thing. How could we retailers, in good conscience, send a customer home with a 300-400 dollar replica not knowing if it would shoot when they take it out of the box? We even go so far as to show them how to break it down, clean it, lube it, etc... so that we know that they know everything needed for owning said airsoft gun.
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Post by kdogg on Nov 5, 2006 0:13:23 GMT -5
We even go so far as to show them how to break it down, clean it, lube it, etc... so that we know that they know everything needed for owning said airsoft gun. I forgot about that, we do that too if a customer asks how they clean it etc. I just rip one down and show them so they know. Even if they don't buy it, I will still do it so they know what to expect from any certain model.
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