Post by Tex on Feb 9, 2008 10:49:45 GMT -5
I am normally pretty lenient, but this company is worthless.
The phone number that they have listed, is simply an answering machine, no matter when you call, you cannot reach someone via phone. They refuse to respond to emails unless it is at their own convenience. For instance I have sent over 6 or 7 emails, even inquiring about ADDING ON to my order, and they will not reply.
They shipped it out missing half of the stuff I ordered without informing me. And then it took a week for them to tell me it was back ordered and would take about another week to get more in. Well, it's been a week and a half and I've sent them 4 emails and got nothing back.
All in all, it's been 3 weeks since I ordered, they took my money and have given me only half of what I ordered and fail to reply to anything I send to them. I personally will never do business with them again. Absolutely horrible customer service.
The phone number that they have listed, is simply an answering machine, no matter when you call, you cannot reach someone via phone. They refuse to respond to emails unless it is at their own convenience. For instance I have sent over 6 or 7 emails, even inquiring about ADDING ON to my order, and they will not reply.
They shipped it out missing half of the stuff I ordered without informing me. And then it took a week for them to tell me it was back ordered and would take about another week to get more in. Well, it's been a week and a half and I've sent them 4 emails and got nothing back.
All in all, it's been 3 weeks since I ordered, they took my money and have given me only half of what I ordered and fail to reply to anything I send to them. I personally will never do business with them again. Absolutely horrible customer service.
