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Post by python13578 on Feb 1, 2012 16:17:46 GMT -5
While I've always had a good experience with KWA. I'm pretty much done with them at this point. I recently had a gun returned to me for warranty purposes. Yes they fixed the gun. Did they return my brand new $50 magazine with it that i had just bought? NO. When I called them up they tried to tell me they never received a mag, and that they have to go by the word of the tech who fixed the gun. So basically they screwed up and I'm S.O.L. Before anyone asks. 1. Yes, I searched my entire house top to bottom, as well as my truck. 2. It's a Kmp9r
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Post by Gimpalong on Feb 1, 2012 18:23:54 GMT -5
So included with the gun that you sent to KWA to have repaired was an extra magazine that you had purchased separately and that wasn't part of the original equipment that came with the gun?
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Post by python13578 on Feb 1, 2012 18:47:29 GMT -5
No I only sent the gun with one mag to KWA. What I meant was that it was a brand new KWA mag that I had purchased probably a week before my gun broke. I lost my original mag at an game so I was forced to buy another mag. I even wrapped the mag up to protect it during shipping. My theory is that when the KWA tech opened the box and pulled the items out he may have put aside the mag, and since it was wrapped up he forgot about it when it was sent out. My issue is that they are pretty much saying that It's my problem not theirs.
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Biz
New Member
Nickleback is my co-pilot
Posts: 343
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Post by Biz on Feb 1, 2012 21:12:43 GMT -5
Why did you send your mag in?
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Post by python13578 on Feb 1, 2012 22:03:01 GMT -5
The warranty paperwork that I filled out from KWA said that I needed to include the mag when I sent it back to get fixed.
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Post by snafu on Feb 1, 2012 22:09:56 GMT -5
If you shrink wrapped the mag and shipped it with the gun why did you search your house and truck?
Sent from my SCH-I510 using ProBoards
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Biz
New Member
Nickleback is my co-pilot
Posts: 343
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Post by Biz on Feb 1, 2012 22:29:33 GMT -5
Hmmm, well I suggest you go on the kwa forums, they're usually a lot of help on there.
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Post by python13578 on Feb 2, 2012 3:45:37 GMT -5
I went and searched the house and truck to be 100% positive that I was not at fault. Call it ease of mind. I talked to a KWA rep and she said she would talk to the techs and see if they have they mag in the their shop.
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Post by python13578 on Feb 2, 2012 21:54:35 GMT -5
Well I guess I'm going to have to retract my previous statement about KWA. I received an email this evening saying my magazine had just been shipped out. I guess they found it. My only gripe was they way I was treated when I told them they forgot to send my mag back.
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Post by paul202 on Feb 11, 2012 13:25:11 GMT -5
This is slightly off topic, but how was the KMP9 when it was working? I am considering buying one because I have heard some great things about them, but I don't know anyone else in MI who owns one. Does it shoot to hot for CQB? Also, WHERE DID YOU FIND SPARE MAGAZINE!?! That is the main reason I haven't purchased one yet because no one carries extra magazines.
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Post by Ghast on Feb 12, 2012 1:19:54 GMT -5
This is slightly off topic, but how was the KMP9 when it was working? I am considering buying one because I have heard some great things about them, but I don't know anyone else in MI who owns one. Does it shoot to hot for CQB? Also, WHERE DID YOU FIND SPARE MAGAZINE!?! That is the main reason I haven't purchased one yet because no one carries extra magazines. Google shopping.Airsoft atlanta has them in stock.
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Post by paul202 on Feb 12, 2012 8:13:56 GMT -5
Google shopping.Airsoft atlanta has them in stock.[/quote] Maybe it is just my computer, but that is the second time where somebody has given me a link to KMP9 magazines, but they show up on my computer.
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Post by paul202 on Feb 12, 2012 11:09:27 GMT -5
Maybe it is just my computer, but that is the second time where somebody has given me a link to KMP9 magazines, but they don't show up as in stock on my computer.[/quote]
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Post by Tank on Feb 12, 2012 11:34:00 GMT -5
When you get on the screen that displays the magazines, hit F5 on your keyboard. Maybe your computer is displaying cached content.
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Post by Ghast on Feb 13, 2012 0:01:56 GMT -5
No he's right, they just went out of stock.
Edit: It's not even in stock at KWA's pro shop, guess you'll just have to wait for the next batch to come out in a few months. Have you tried calling them?
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