Post by Thor on Jul 31, 2007 13:47:13 GMT -5
Well, I took the plunge and ordered from this new website, and I have to say, I haven't been disappointed yet. I'll update this post as my transaction progresses, as it's not quite finished yet.
Ordered a metal body kit for myself and the 500 lumen Surefire weapon grip light knockoff for redcell. As it turns out, their knockoff products seem to only be stocked in China, where as the rest of their inventory is stateside in NC. This makes it so you can't easily order stuff from both locations in the same order, so that's just slightly annoying. The way you can tell is that anything available stocked in the US is able to be added to the site's shopping cart. Other items require you to either paypal or contact Charles, the sales contact at the site. Now, I wanted to order both items at once, so I sent Charles an e-mail. He was more than helpful, and even knocked off the shipping on my metal body kit since I wanted to order both items at the same time. Talk about customer service! He was very prompt in responding to all my e-mails. I don't think I've had better customer service yet from a web retailer.
The metal body kit arrived yesterday (The order was actually processed Saturday). Any item they stock stateside usually ships within 3-4 days, and overseas items in 4-6, so the grip light should arrive any day now.
I'm also in the process of ordering the Eotech 551/Griplight package, so I'll post how that goes, but so far, I've got nothing but praise for them.
And, the best part is, the website is closely affiliated with a manufacturer in China, so expect more goodies on the way!
(I sound like some kind of infomercial for them, jeez.)
As long as they keep up the swell customer service and have stuff I want (which they have several items I'm interested in) I'll keep buying from them.
A+ from me on the business I've done so far.
Ordered a metal body kit for myself and the 500 lumen Surefire weapon grip light knockoff for redcell. As it turns out, their knockoff products seem to only be stocked in China, where as the rest of their inventory is stateside in NC. This makes it so you can't easily order stuff from both locations in the same order, so that's just slightly annoying. The way you can tell is that anything available stocked in the US is able to be added to the site's shopping cart. Other items require you to either paypal or contact Charles, the sales contact at the site. Now, I wanted to order both items at once, so I sent Charles an e-mail. He was more than helpful, and even knocked off the shipping on my metal body kit since I wanted to order both items at the same time. Talk about customer service! He was very prompt in responding to all my e-mails. I don't think I've had better customer service yet from a web retailer.
The metal body kit arrived yesterday (The order was actually processed Saturday). Any item they stock stateside usually ships within 3-4 days, and overseas items in 4-6, so the grip light should arrive any day now.
I'm also in the process of ordering the Eotech 551/Griplight package, so I'll post how that goes, but so far, I've got nothing but praise for them.
And, the best part is, the website is closely affiliated with a manufacturer in China, so expect more goodies on the way!
(I sound like some kind of infomercial for them, jeez.)
As long as they keep up the swell customer service and have stuff I want (which they have several items I'm interested in) I'll keep buying from them.
A+ from me on the business I've done so far.